Explore our call centre analytics Power BI dashboard templates for practical service and performance reporting. These dashboards help users review call volumes, service levels, response trends and agent performance in a clear visual format. Each product includes an editable PBIX file, a sample Excel dataset and supporting resources. Open the product page to review the available dashboard views, included files, licence options and download details.
A ready-to-use Call Centre Analytics dashboard for monitoring incoming, answered, resolved and abandoned calls in Microsoft Power BI.
Review service levels, complaint types, customer satisfaction and agent performance across months, years and individual agents.
